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Truro Market
Trader Pre App
Info & Terms

Hello! So you're interested in being a part of the curated line up of traders for The Cornwall Shop Small Market in our great little city of Truro. That's wonderful! Before you apply please read this so you can find out more about trading with us, the event concept and format, what we're looking for, the stand options & prices and some other need to know info. It's a bit wordy but grab a cuppa and settle in for a 5-10 minute read - you have to accept the info & associated terms before you can apply.

The Cornwall Shop Small Market Concept - Truro:

BIG love for shopping small in Truro (and online for those who can't make it IRL) taking place monthly from March to November and some added seasonal special Market events. With over 60 traders of Contemporary Craft, Art & Design, Home & Lifestyle Wares, Vintage Finds along with Local Food & Drink from the award winning Truro Farmers Market it's a destination event!

Who should apply:​

  • Find out what we look for in our event, directory & member traders HERE.

Additional notes for what we look for in our Truro traders:

  • Food & Drink based businesses are welcome to apply but please note that we might not be able to welcome you if you directly compete with a current Truro Farmers Market trader. This is because we work with TFM on our line up to ensure fair and successful trading for all traders across both markets.

The space does mean that we won't be able to welcome everyone who applies along. If we can't offer you a place don't be offended, it's not a reflection on what you do, just more of a case of us not being the best fit for each other. It might be that someone else applying just edged the difference in one of the things that we look for. It's also true that some categories are particularly competitive. Don't let that put you off applying, we would love to hear from you.

We have two application routes, one for traders who have previously traded at The Cornwall Shop Small Market or are Cornwall Shop Small Community Members & listed in the Online Directory which is a shorter online form and another, more detailed, form for new traders to ensure we get all the relevant information we need. Lots of our previous traders return to trade with us event after event and while we look to reward loyalty we also do our best to welcome new traders to each and every event. It's important to note that the Festive Market is our most applied for event and for this Market it is less likely that new traders (those who haven't traded from March - October) will be allocated a stand.

Truro Market Format:

The Cornwall Shop Small Market is a real life event with an added virtual element. The IRL Market takes place on Truro Lemon Quay in the heart of Cornwall's only city. It is a tented gazebo Market that runs alongside Truro Farmers Market. The virtual element includes an online market showcase hosted on our website and supporting social media content.

Truro Market Dates & Times:

The market takes place every month from March to November with some special seasonal extended events from time to time. Usual trading hours are from 9am - 4pm with some late night specials. Find the current confirmed line up of 2023 Cornwall Shop Small Truro Market dates HERE. The online market showcase will usually launch on the Wednesday before the IRL market day.

What We Offer in Truro:

All of our Stand Options include:

  • Provision of the selected stand space in a pre set up gazebo

  • Optional table (180  x 60cm)

  • On site overnight security for events running for more than 1 day, we recommend that you remove valuable or delicate items and our liability is withheld

  • Access to a personal or payment device charge point behind our information stand

  • Festoon lighting around your gazebo stand at Market events that run after dusk

  • Access to on stand electricity is NOT included. If access to on stand electricity is essential let us know on your application form, there are a limited number of stands with elec. access so please bear in mind that stating access is essential might effect the success of your application. Electricity access is £10, not suitable for high load items - ambient lighting and personal / payment device charging only.

  • Inclusion in the virtual elements of the market, the online market showcase and on social media.

  • A warm welcome and supportive environment!

Truro Stand Options and Prices:

Stand Options for all Traders:

Standard - this is an area back to back with another trader in a 3 x 3 metre gazebo - your trading area will have a 3 metre frontage and be 1.5 metres deep.

Large - this is an area back to back with another trader in a 4.5 x 3 metre gazebo - your trading area will have a 4.5 metre frontage and be 1.5 metres deep.

Additional Stand Option for Vintage Traders only:

Standard Full - this is a full 3 x 3 metre gazebo area - your trading area will have a 3 metre frontage (sometimes double fronted total 6 metre frontage pending on floor planning) and be 3 metres deep.

Large Full - this is a full 4.5 x 3 metre gazebo area - your trading area will have a 4.5 metre frontage (sometimes double fronted total 9 metre frontage pending on floor planning) and be 3 metres deep.

Please note that all stand set ups must be within the confines of your stand space and that you must layout your stand to allow access for you / any stand help from the front.

 

Joint applications for a stand space are accepted and should be made together on a single application form detailing both business names & details.

Truro Stand Pricing for 2023:

1 day / 2 day / 2 day late night (BIG Festive) 

Standard: £52 / £88 / £104

Large: £74 / £126 / £148

Standard Full: £68 / £116 / £136

Large Full: £96 / £162 / £192

We really want to keep our stand prices as accessible as possible and we want to be as transparent as possible about our charges. Our charges are based on a combined charge per m2 and charge per metre frontage with additional charges for additional costs associated with two day and / or late night Markets.

 

Our stand prices for standard and large stands for 1 day events have stayed the same as 2022, stand prices for standard full and large full for 1 day events have increased by £2 each for 2023. 

Costs to host the Markets have gone up year on year and a significant portion of your stand charge goes to cover event costs. The supply of the gazebos is kindly sponsored by Truro BID and without their support the IRL Markets would not be possible at these rates. For events that run for 2 days the stand price for the 2nd day reduces to about 70% of the 1 day charge in line with our reduction in costs for subsequent days.

 

We don't want anyone to be put off applying because of concerns about stand fees. Successful applicants will be sent a stand payment request with a deadline and your stand is only confirmed on receipt of your stand payment. However, if you receive a stand offer and have concerns about paying your stand fee you can get in touch with us and we will help you work out a payment plan.

Truro Application Process:

Applications will open and close on set dates for specific events.

All of our events have an application process as sometimes we have over 5 times the number of applications to trader spaces, this means we can't welcome every trader along.

We look to contact all applicants within 1 week of application closing to let them know the status of their application.

Successful applicants will be emailed a stand offer and given 1 week from stand offer to confirm their stand. To confirm a stand you will need to make payment for your stand, agree to the full trader terms, fill out a short online form to make sure we have all your up to date information and supply any relevant images.

Truro Set Up:

Full set up info will be supplied to successful traders. For the IRL Market set up will be possible on the morning of Market day from 6.45am where the Market opens at 9am. Please note that you must arrive by 8.30am for stand set up ready for trading by 9am. All vehicles must be moved to local parking by 8.45am on Market day. There is good vehicle access and a level unload to all stands.

*** Please note that the BIG Festive Market opens at 10am on the Friday so set up is from 7.45am with vehicles clear by 9.30am.

Key Trader Terms:

  • All traders will be required to have Public Liability insurance covering their trading activity and anyone working on their stand or set up. The minimum level of this for 2023 is £1 million for all traders, £2 million for traders of consumables and £5 million for traders who cook or heat food on their stand (not applicable in Truro). It's recommended that you complete your own risk assessment to help you identify any issues. By agreeing to the trader terms you are confirming that you have the relevant Public Liability. A copy of your PL might be requested at any point during set up or trading so please make sure you have a paper or digital copy accessible.

  • All traders are responsible for their own Product Liability and should have Product Liability insurance, where necessary, in place.

  • All traders must comply with all city & county council requirements and national legislation regarding trading standards, health & safety and the labelling of any products where relevant.

  • You can find some basic gov guidance on labelling for certain products HERE. It is the traders responsibility to label their products correctly where required.

  • All electrical equipment must be less than one year old from purchase with proof of purchase date OR have been PAT tested with certification within 1 year. 

  • Traders using gas for heating / cooking food must have any equipment covered by a current gas safety certificate and perform their own manual inspection before use.

  • Any food or drink traders will need to make sure they have the relevant Food, Health and Hygiene Certs in place to satisfy their trading requirements as set out by the Council. Traders of all food products need Health & Hygiene level 2 certificate, to be within 3 years.

  • Traders of food and drink products for on site consumption need to be registered with Cornwall Council Environmental Health Dept. and follow their guidance.

  • Traders of alcohol or alcohol based products must have their own personal license and need to apply for a Temporary Events Notification License for the real life Market day(s). Applications can be made at:  https://www.cornwall.gov.uk/advice-and-benefits/licences-and-street-trading/alcohol-and-entertainment-licence/ . The license will need to be on display at all times during the market and you won’t be able to sell alcohol without it. The person whose name it is in will hold accountability for all alcohol sales i.e. ensuring the person is of age and asking for ID if unsure.

 

Trader Cancellation:

If you have confirmed for your stand but can no longer attend the event please let us know asap.

  • If cancellation occurs before payment deadline nothing is payable. 

  • If cancellation occurs after the payment deadline and it is at least 1 week before the IRL event and you have paid for your stand we will do our best to roll your stand payment onto a future mutually agreeable event (as available), there will be a £10 admin fee for this taken from your stand payment credit.

  • If cancellation occurs after the payment deadline and it is at least 1 week before the IRL event and you haven't paid for your stand you will be asked to pay a £10 admin fee that will be payable at the time of cancellation and future stand bookings won't be accepted until payment is made.

  • If cancellation occurs within 1 week of the IRL event payment you may be liable for full stand payment however circumstances will be considered.

  • If there is a trader 'no show' you are liable for your full stand payment however circumstances will be considered.

Truro Market Cancellation:

The IRL Market takes place in (supplied, pre erected & weighted) heavy duty gazebos that are signed off to up to 40 mph. However it's appreciated that your wares might be unsuitable for trading in significant winds or rain. With this in mind if winds over 30mph (not including gusts) or wind over 25mph with rain (not including showers) are forecast (Met Office) cancellation of the IRL Market will be considered. A decision will be made with Truro Farmers Market, Truro BID and Truro Council. Traders will be informed of any weather related cancellations as early as possible (bearing in mind the changeability of the local forecast) and by 5.30pm the day before the Market at the latest. In the unlikely event that a Market has to be cancelled for any other reason beyond our control traders will be informed as soon as possible. Cancellation information will be shared with relevant traders via email in the first instance.

In the event of a Market cancellation all traders will be offered a stand at a future mutually agreeable event. The online element of the Market will still take place and a portion of the stand payment of £10 will still be relevant so the remaining balance (stand fee - £10) will be moved to as a credit to a future Market booking.

-ENDS-

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